Ryzencv Refund Policy
Refund Policy
Request window: within 14 days of purchase
1. When a full refund is allowed
- Technical failure: if AI or rendering cannot generate the resume and support cannot fix it within 48 hours.
- Duplicate purchase by mistake: if the same subscription was bought twice accidentally.
2. When a refund is not allowed
- Service already used: if a premium template resume was created and downloaded.
- "I did not like it" reasons are not refundable when preview is available beforehand.
- The request is made after 14 days from purchase.
- Account is blocked due to abuse, rule violations, or system attacks.
For a refund request, contact support and include payment proof plus account details. Requests are reviewed in order and results are sent by email.